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Client Reviews

We encourage our clients to provide feedback as they return from their holidays, after all, there is no better advocate for our business than those who have experienced it first-hand. Here are a few of our recent client reviews.

Japan - September 2019

Thank you so much for arranging such a wonderful holiday – there were a real mix of things that we loved.

The guides in Tokyo and Kyoto were really good and informative and gave us great information and ideas. We visited Arashiyama – an area on the river outside Kyoto which has the Bamboo Grove and beautiful temple and garden Tenryu-ji. We had a day trip to Nara and to see the Kyoto itself is really interesting with the Nishiki Market and old buildings especially Ponto-cho. Hakone is really beautiful. The trains in Japan are great and easy to navigate. I would encourage anyone to travel by train and definitely use the luggage forwarding service. Food is wonderful – we had a lot of teppanyaki which was great fun. 

We are all hugely grateful to you and the team as always for arranging the holiday. 

 HF       Japan       September 2019

Route 66 Holiday - September 2019

We had a brilliant holiday along Route 66 and everything went to plan, almost!

Its hard to pick a favourite,however as I am a big Eagles fan, standing on the corner in Winslow, Arizona was one of my favourite moments. I also found my kind of pottery shop in Albuquerque and I liked the vibe in Seligman, they fully embrace their Route 66 heritage. My husband was very impressed with the amount of airplane and classic car museums on Route 66. Springfield, Illinois, surprised us with the amount of historical attractions it has such as Lincoln's tomb and house, and the people were very helpful and generous. In fact all the people we met on Route 66 were very friendly and helpful. The Grand Canyon was also worth the detour!

The hotels were great, from the more luxurious to the basic. Thank you for noting that it was our anniversary as we got upgrades in 3 of them! The President Lincoln in Springfield upgraded us to a suite and free valet parking, the Best Western Premier Squire Inn also upgraded us to a suite which even had a balcony and the Luxor in Vegas upgraded us too. In terms of best hotel it had to be El Rancho in Gallup, just stunning

Thanks for your help in arranging this holiday, we have some great memories .

 MM       USA       September 2019

Verona Opera Break - September 2019

We had a fabulous time in Verona. Thank you so much - everything was perfect and the seats at the opera were brilliant. 

I can't thank Pettitts Travel enough and have already recommended you to a friend. Your company couldn't be bettered! 

 AS       Italy       September 2019

Budapest City Break - August 2019

We absolutely loved Budapest for our special anniversary trip. There is just so much to see we will definitely need to go back and we would recommend to go for a week!

The hotel was great. The staff were excellent and very helpful and the concierge recommended and booked a lovely restaurant for our anniversary. The view from our room was stunning, I don’t think I could ever tire of looking at that view! Our flights were all ok and the staff on the flights were friendly and the service was good. My favourite bits would be gazing at that view especially at night; the guided tours as we learnt so much; our anniversary meal and the whole feeling of the city where we felt completely safe and welcome.

So all in all we had a fantastic holiday.

 SB       Hungary       August 2019

Vienna Opera Break - August 2019

We had a wonderful time on our Vienna opera break and found your service outstanding.

The flight was very comfortable and we were met at the airport very professional by a gentleman who took us to our hotel in comfort. The hotel itself was in a great position with exceptional staff and the room was great. My 50th birthday was very special and the tour of the palace, the meal and then the concert was just 'wow'!

I will recommend your company to all of my friends. Just outstanding in every way. Thank you for making my special birthday so wonderful! 

 AM       Austria       August 2019

Route 66 Holiday - July 2019

We have had a great holiday and really appreciate how smoothly the arrangements went. Checking in at each hotel was so easy and all the hotels selected were excellent and well located.

The drive along Route 66 from Chicago to Los Angeles was 2500 miles – there was so much to see on the journey we hardly noticed how far we drove each day. Also happy we took the side trips to Grand Canyon and Las Vegas.

I would certainly highly recommend your company to friends as you have been a pleasure to deal with and everything you arranged was spot on.

 DL       USA - Route 66       July 2019

Bhutan - May 2019

What a 'gang' you all are at Pettitts Travel. You all look after us so well and now that we are no longer young chippies we feel quite secure with you making our holiday arrangements, you are totally reliable making us feel quite secure in our travel. Sincerely, George.

 GS & RT       Bhutan       May 2019

USA - May 2019

First, thanks to all for organising. I thought I had not got enough interesting stuff to do or see in Texas especially when we landed to flood warnings, thunderstorms but they were only in Houston, thankfully. I did think ‘uh oh’ this one is going belly up. Wrong!

I jammed with a Texas country band, just on a whim went to Mason and in a tiny museum met the author of a book on Texas history I have got and met the grandson of a guy who was captured by Native Americans in 1870 (Comanches)! Got lost in the wilds of Texas, missed a road and sat nav no help! Staring at the Turkey Buzzard on the fence, no help! Finally found our destination and met a guy, part Cherokee, who looked like he stepped straight out of a western. Had an escorted walking tour of San Antonio all to ourselves. If anyone else goes to Texas advise some time in Gruene (pronounced Green) – it’s like like stepping back in time. I drunk Buffalo Butt beer too! In Fort Worth our hotel was great so it ended on a great note, and we just missed the tornadoes too!

 PW       USA       May 2019

Milan Opera Break - March 2019

We would like to thank you for all the time and trouble you went to in helping us plan our trip to Milan. We arrived home on Saturday after the most amazing four days - it was more than we could have hoped for.

The hotel was absolutely first class, and the staff incredibly friendly. The food in the hotel was excellent and the breakfast buffet offered a wide ranging and appealing choice. Our room was utterly delightful with french windows opening out onto the garden terrace on the sixth floor. The opera was AMAZING - Placido Domingo and Angel Blue transcended every other opera singer we've ever heard and it was so lovely to have comfortable seats and perfect view.

We met up with friends, visited the cathedral and da Vinci's vineyard and even picked up some Milanese fashion! Thank you so much for helping us enjoy the time of our lives.

 0       Italy       March 2019

Sri Lanka - March 2019

We just wanted to let you know how much we enjoyed our recent trip to Sri Lanka. We have now been back home for nearly a week and are still basking in happy memories of our time there. All the arrangements worked perfectly and the hotels were lovely, each one different from the last, but with its own character.

It is sad that it is all over for us, but we will remember all the wonderful things we have seen with a great deal of pleasure and we do thank you very much indeed for arranging such a perfect itinerary for us.

 RB & AB       Sri Lanka       March 2019

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