Inspiring • Authentic • Tailor-Made

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Client Reviews

We encourage our clients to provide feedback as they return from their holidays, after all, there is no better advocate for our business than those who have experienced it first-hand. Here are a few of our recent client reviews.

Irrawaddy River Cruise

Mingalarbar (Hello).

The Irrawaddy river cruise from Mandalay to Yangon (Rangoon) is a unique opportunity to experience life in this beautiful but troubled land of Myanmar (Burma).

The APT- RV Princess Panhwar is a magnificent vessel designed for river cruising. The accommodation for guests, with its spacious cabins on two decks, were excellent along with the top sun deck and bar serving a wide selection of local and international beers, wines and spirits, this creates a wonderful area to relax and view the changing river scenery.

The on board experience consisted of a first class Mandalay restaurant with a good choice of local and international food and the Kipling lounge, offering a wide selection of evening entertainments to suit all tastes.

The inclusive daily tours to see the local culture, village life and its peoples were varied and interesting. These included a range of local transport types from sampan boats, tandem bikes, horse-driven carts and tuk tuks. Visits to Buddhist schools gave a detailed knowledge of the customs and traditions of the Buddhist way of life, which was so much more than just another religion. The highlights were a sunset sampan trip to see the wooden bridge, beautiful ancient pagodas and stupas, including the magnificent Shwedagon Pagoda.

There was considerable evidence of Mynamar's (Burma) previous colonial past with its beautiful buildings such as the Salay House and the Thayet Golf Club, founded in 1887.

To summarise, this Irrawaddy River holiday is a really magical eastern experience.

Tar tar, pyan sone kya mae (bye bye & see you again).

 KG & RG       Myanmar       October 2018

California Self-Drive - September 2018

We had a fantastic, and faultless holiday thanks to your superb planning. Everything ran like clockwork thanks to you. Every hotel was excellent. Even the hotel in Death Valley, which we were both a bit unsure of, was terrific, and when the renovations are fully complete, will be a great place to stay.

The weather was superb, perfect for driving  the Mustang. Felt like going back to my youth again - if only!

San Diego was the big plus, what a cracking city!, as was Lake Tahoe. I would have loved to have spent more time in both places, but that was true of everywhere we stayed.

Many thanks again for your wonderful organising. I can’t thank you and your firm enough and would recommend anyone to use your expertise and book through yourselves. Thanks to you again Hannah.

 IH       California       September 2018

Naples - September 2018

I just wanted to write and thank you for a lovely holiday, it's the second year that we have used your company to book our holiday and as per last year, all arrangements went perfectly. The hotel was lovely and in a nice quiet location about 30 minutes walk from central Sorrento which suited us. They have started running a cookery school too, which was a lovely experience.

I look forward to booking with you again next year.

 CMT       Italy       September 2018

Tanque Verde Ranch - September 2018

We had an amazing time at the Tanque Verde Ranch and the riding was fabulous. We had some lovely early morning rides and the lessons were very informative and different with each of the wranglers. We all got to ride different horses and definitely had favourites by the end of the week.

The kids enjoyed their programme, although because it was a quieter time of the year, they were unable to stick fully to the daily timetable and so they did miss out on a few lessons which was a shame. We ended up taking them out of the program in the afternoons anyway as we were spending the afternoons by the pool so it made sense to do it all together.

The dining room staff were all very welcoming and friendly and all the food we had was amazing. We were able to order from a menu or eat from the buffet most days and everything was very fresh, high quality and some of the salads were so tasty! The cowboy cookouts and breakfast rides were amazing and really helped to add some great change of scenery to mealtimes.

Our room was really big and comfortable, especially the beds, and the bathroom was cosy but had a lovely large walk in shower. It was all very well maintained and really clean. The only thing missing that we would have liked was a safe in the room as we had nowhere to really store valuables. The rest of the property is also fab – great pool and saloon and the drinks were reasonably priced.

Thanks again for your help in planning the trip.

 LT       Tanque Verde Ranch       September 2018

Engaged on Route 66 - August 2018

We had an unbelievable holiday. It really was a holiday of a lifetime and something both of us will never forget. For me, my favourite part of the trip was the last 3 stops - Grand Canyon, Vegas and Santa Monica. Lots to do and see and we had more time at those places so we got to explore more. I would 100% recommend this holiday to other people, however, I would maybe suggest stretching it out as much as possible so that the drives aren’t as long and you have more time to explore and do more activities.

On the Monday night that we arrived in Santa Monica, we took a stroll down to the beach to watch the sunset and I asked Spencer to marry me so we have come home engaged! Definitely, something we won’t be forgetting. We had an unbelievable time and want to say a massive thank you for taking the time to organise everything for us. We will now be hunting for honeymoons!!

 DC & SB       USA: Route 66       August 2018

White Stallion Ranch - August 2018

I would highly recommend the white stallion ranch to anyone, the staff were so helpful and friendly, the riding was amazing, you got to ride up to three times a day if you wanted. There were different paces and different activities with the riding. The food was fantastic. Entertainment was really good as well, pool was lovely and quiet. The rooms are beautiful, big and very clean. The full experience was brilliant, we didn’t want to come home.

 ER & IR       USA: White Stallion Ranch       August 2018

Canada - August 2018

Thank you for organising this holiday for us, we had a fantastic time, and were sorry to come home. Not sure what we will be doing for our next holiday, but will let you know when we have an idea.

 RM       Canada       August 2018

India - August 2018

Thank you for organising another splendid trip: we had a lovely time.

We would, in particular, like to register our appreciation for our excellent driver, Kishnan Gopal. You will remember that generally we prefer to do without guides and we’re aware that this places an extra burden on the driver. Kishnan was not only an excellent negotiator of Indian country roads but also a fund of local information, far more interesting than that generally offered by guides, general fixer and all round man Friday. He was unfailingly courteous and cheerful and nothing was too much trouble.

A high spot of the trip was our stay at Dev Shree in Deogarh, it offered a really lovely change of scene from the big tourist cities and palace hotels (although we loved these too). The food there was the best we had during the trip, the local train was a great experience and the hosts are lovely. We would really recommend it to any of your other clients, particularly if they are travelling in the monsoon season, when everything was really lush and green. We were far cooler in Deogarh than we would have been in London!

Thank you again. We’ll be back…..

 HG       India       August 2018

China, Mongolia, South Korea, Central Asia, Nepal and Bhutan - July 2018

I was lucky enough to be given a three month career break and wanted to do some extensive travelling in Asia. I emailed a number of travel companies with a request to prepare a tailor made tour across certain specific dates. Pettitts were the first to reply and from that moment on provided a superb service. Initially there were a number of changes requested to the itinerary, but they were able to accommodate all changes and flex the programme according to our needs. The countries visited were China, Mongolia, South Korea, Uzbekistan, Turkmenistan, Nepal and Bhutan. Pettitts have clearly identified high quality international partners given that we were impressed with all travel guides in each country.

Pettitts assisted with all questions we had during the planning of the trip and were very quick to get in touch with us on the one occasion they needed to during the trip. Pettitts were excellent and I cannot recommend them highly enough. Their service was first class and I would be more than happy to use their services again.

 SG       China, Mongolia, South Korea, Central Asia, Nepal and Bhutan       July 2018

Verona Opera Break - July 2018

My husband and I flew home yesterday after a quite superb holiday in Verona and one that we shall always remember with enormous pleasure. The highlight was obviously, the opera itself, Turandot, which lived up to our expectations in every way. What a fabulous evening!

But it was all the other aspects of our holiday which made the four days so enjoyable. Not only was the hotel excellent in that it was very pleasant and perfectly situated (and furthermore, our room was upgraded!) but the seamless organisation throughout was such that everything went like clockwork. Thank you for making our stay so very easy ... plane tickets, hotel transfers and indeed, advice on dress code (spot on) ... my husband couldn't have had a better 70th birthday present!

It was your personal touch which I especially appreciated and I shall more certainly recommend you to other opera lovers.

 E & M       Verona       July 2018

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