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Client Reviews

We encourage our clients to provide feedback as they return from their holidays, after all, there is no better advocate for our business than those who have experienced it first-hand. Here are a few of our recent client reviews.

Tanque Verde Ranch - September 2018

We had an amazing time at the Tanque Verde Ranch and the riding was fabulous. We had some lovely early morning rides and the lessons were very informative and different with each of the wranglers. We all got to ride different horses and definitely had favourites by the end of the week.

The kids enjoyed their programme, although because it was a quieter time of the year, they were unable to stick fully to the daily timetable and so they did miss out on a few lessons which was a shame. We ended up taking them out of the program in the afternoons anyway as we were spending the afternoons by the pool so it made sense to do it all together.

The dining room staff were all very welcoming and friendly and all the food we had was amazing. We were able to order from a menu or eat from the buffet most days and everything was very fresh, high quality and some of the salads were so tasty! The cowboy cookouts and breakfast rides were amazing and really helped to add some great change of scenery to mealtimes.

Our room was really big and comfortable, especially the beds, and the bathroom was cosy but had a lovely large walk in shower. It was all very well maintained and really clean. The only thing missing that we would have liked was a safe in the room as we had nowhere to really store valuables. The rest of the property is also fab – great pool and saloon and the drinks were reasonably priced.

Thanks again for your help in planning the trip.

 LT       Tanque Verde Ranch       September 2018

Engaged on Route 66 - August 2018

We had an unbelievable holiday. It really was a holiday of a lifetime and something both of us will never forget. For me, my favourite part of the trip was the last 3 stops - Grand Canyon, Vegas and Santa Monica. Lots to do and see and we had more time at those places so we got to explore more. I would 100% recommend this holiday to other people, however, I would maybe suggest stretching it out as much as possible so that the drives aren’t as long and you have more time to explore and do more activities.

On the Monday night that we arrived in Santa Monica, we took a stroll down to the beach to watch the sunset and I asked Spencer to marry me so we have come home engaged! Definitely, something we won’t be forgetting. We had an unbelievable time and want to say a massive thank you for taking the time to organise everything for us. We will now be hunting for honeymoons!!

 DC & SB       USA: Route 66       August 2018

White Stallion Ranch - August 2018

I would highly recommend the white stallion ranch to anyone, the staff were so helpful and friendly, the riding was amazing, you got to ride up to three times a day if you wanted. There were different paces and different activities with the riding. The food was fantastic. Entertainment was really good as well, pool was lovely and quiet. The rooms are beautiful, big and very clean. The full experience was brilliant, we didn’t want to come home.

 ER & IR       USA: White Stallion Ranch       August 2018

Canada - August 2018

Thank you for organising this holiday for us, we had a fantastic time, and were sorry to come home. Not sure what we will be doing for our next holiday, but will let you know when we have an idea.

 RM       Canada       August 2018

India - August 2018

Thank you for organising another splendid trip: we had a lovely time.

We would, in particular, like to register our appreciation for our excellent driver, Kishnan Gopal. You will remember that generally we prefer to do without guides and we’re aware that this places an extra burden on the driver. Kishnan was not only an excellent negotiator of Indian country roads but also a fund of local information, far more interesting than that generally offered by guides, general fixer and all round man Friday. He was unfailingly courteous and cheerful and nothing was too much trouble.

A high spot of the trip was our stay at Dev Shree in Deogarh, it offered a really lovely change of scene from the big tourist cities and palace hotels (although we loved these too). The food there was the best we had during the trip, the local train was a great experience and the hosts are lovely. We would really recommend it to any of your other clients, particularly if they are travelling in the monsoon season, when everything was really lush and green. We were far cooler in Deogarh than we would have been in London!

Thank you again. We’ll be back…..

 HG       India       August 2018

China, Mongolia, South Korea, Central Asia, Nepal and Bhutan - July 2018

I was lucky enough to be given a three month career break and wanted to do some extensive travelling in Asia. I emailed a number of travel companies with a request to prepare a tailor made tour across certain specific dates. Pettitts were the first to reply and from that moment on provided a superb service. Initially there were a number of changes requested to the itinerary, but they were able to accommodate all changes and flex the programme according to our needs. The countries visited were China, Mongolia, South Korea, Uzbekistan, Turkmenistan, Nepal and Bhutan. Pettitts have clearly identified high quality international partners given that we were impressed with all travel guides in each country.

Pettitts assisted with all questions we had during the planning of the trip and were very quick to get in touch with us on the one occasion they needed to during the trip. Pettitts were excellent and I cannot recommend them highly enough. Their service was first class and I would be more than happy to use their services again.

 SG       China, Mongolia, South Korea, Central Asia, Nepal and Bhutan       July 2018

Verona Opera Break - July 2018

My husband and I flew home yesterday after a quite superb holiday in Verona and one that we shall always remember with enormous pleasure. The highlight was obviously, the opera itself, Turandot, which lived up to our expectations in every way. What a fabulous evening!

But it was all the other aspects of our holiday which made the four days so enjoyable. Not only was the hotel excellent in that it was very pleasant and perfectly situated (and furthermore, our room was upgraded!) but the seamless organisation throughout was such that everything went like clockwork. Thank you for making our stay so very easy ... plane tickets, hotel transfers and indeed, advice on dress code (spot on) ... my husband couldn't have had a better 70th birthday present!

It was your personal touch which I especially appreciated and I shall more certainly recommend you to other opera lovers.

 E & M       Verona       July 2018

California and Nevada - July 2018

The trip was fantastic, we had a great time. I would like to thank you for all of your assistance in helping me plan it. Especially for convincing me to stop over the Lake Havasu City whilst travelling from LA to The Grand Canyon, the stopover was greatly appreciated!

The hotels and standard of rooms you organised were also exceptional. We were happy for them to be clean and comfortable with being on the go all the time but we found a lot of them to be a very high standard.

We will certainly look to your company for future trips and will not hesitate in recommending yourselves to family and friends. 

 JL       USA       July 2018

Japan - July 2018

Our whole holiday ran smoothly, each day perfectly organised.  At our first hotel the Sunroute Plaza in Tokyo, we found the room to be small with no wardrobe or storage, however the staff were very friendly and the breakfast tasty.  Our day with our Guide, Mutsuko was invaluable.  She was a lovely lady, who gave us the confidence to navigate the vast railway system.  The highlights of our day were the beautiful gardens at the Imperial Palace and visiting Asakusa.

On to Kanazawa, our favourite place, the gardens of Kenroken, although popular were very tranquil and peaceful. We had a lovely day visiting the places as advised on 'Our Perfect Day'.  

Shirakawago was a picture postcard village.  Takayama was certainly an experience, typical Japanese, where our shoes were left in lockers and we went around the hotel in bare or stocking feet.  We even had Japanese clothing to wear around the hotel if you were brave enough to use it.

Our hotel in Kyoto was right in the heart of the station, but you would never have known.  Again we had an excellent Guide in Reiko. We had an energetic day visiting the Bamboo forest, and climbing the mountain to feed the monkeys at Arashiyama, as well as Nijo-jo Castle and the Golden Temple.

We really enjoyed our Tea Ceremony, it was a wonderful experience. All  in all we have had the most amazing holiday. From travelling on the most extraordinary trains, to staying in lovely hotels and experiencing the wonderful hospitality of the Japanese people. We could not believe how clean everywhere was.  No litter, no graffiti and no smoking in the street,  We were impressed by the smartness of all levels of the workers.

So again 'Arigato gozaimasu'  to all concerned for making this a truly remarkable and memorable holiday.

 P & R       Japan       July 2018

Northern India and Ladakh - June 2018

I just wanted to write to give you some feedback on our trip

Thank you we had a brilliant time. From the moment we were met at Delhi airport to our drop off 2 weeks later your colleagues in India were superb. Excellent drivers and guides.

The Oberoi hotels were stunning, opulent surroundings and the staff just wonderful. The Taj Mahal at 5.30am was incredible, we almost had it to ourselves.

Leh was an extraordinary experience: so beautiful. Again super guide and driver They found us idyllic spots to picnic in. Rafting trip was great fun. I had a moment of thinking I was mad contemplating this in India where health and safety isn’t always a high priority but Namastey Adventures were brilliant and very thorough on safety!

Altogether a brilliant time was had by all.

 FN       India       June 2018

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