Inspiring • Authentic • Tailor-Made

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Client Reviews

We encourage our clients to provide feedback as they return from their holidays, after all, there is no better advocate for our business than those who have experienced it first-hand. Here are a few of our recent client reviews.

Seattle & Portland Twin - Centre Holiday - October 2017

We had a great holiday! We had an excellent crew on our Virgin/Delta flights over to America. Our train journeys from Seattle to Portland and back were also excellent. The hotels in both locations were friendly with helpful staff. We particularly liked the Kimpton in Seattle and really enjoyed the free wine hour which was a lovely way to meet and get to know the other guests.

Both cities were excellent with a great range of museums, art galleries and shops. We took the Duck Tour in Seattle which takes you out on the water alongside the wealthy owners’ boathouses. We also enjoyed the ferry to Bainbridge Island which is an idyllic spot located just a mile long from which some of the richer residents commute into Seattle. The ferry only takes 30 minutes. We visited the Popular Culture museum which has a great section on Jimi Hendrix who was born in Seattle and visited just before he died.

Portland is also full of charm. Jill found a great street market and I visited Powell’s City of Books three times during our stay. It is the largest independent bookshop in America which takes up a whole block and is full of both new and used books. The staff were amazingly knowledgeable and helpful.

All-in-all we really enjoyed ourselves and once more benefited from two excellent walking tours early on in our stay which is a great way to get your bearings as well as tips on what to see and where to go.

 JJ       USA : Seattle & Portland       October 2017

Polar Bear watching in the Arctic Circle - September 2017

We used Medway Leisure Travel (now trading as Pettitts Travel) about 4 years ago to book a Gorilla Trekking trip. We were so impressed with the level of service that we used them again to book our Arctic Expedition in June of this year. I have to say we were not disappointed. The prices were competitive and nothing was too much trouble. We travelled as a party of 4 and we had an abundance of questions leading up to our trip. Each question, no matter how trivial, was dealt with professionally and expediently.   

The holiday was out of this world! We were so fortunate with the weather and exceptionally lucky with the polar bears! We saw an abundance of wildlife, the expedition team and crew were amazing, accommodation was great and food was fabulous!

 HA, PF, BM & CM       Norway : Arctic Circle       September 2017

Canadian Rockies - August 2017

Firstly I would like to say a huge thank you to yourself (Roseanna) and Maddie for all the hard work you put into our holiday. We had a brilliant time. It was a shame about the wildfires as you didn't always see the mountains in their full glory, but that was beyond anyone's control. We had some brilliant accommodation and found the staff to be friendly and helpful, we also had a couple of breakfasts that were included which we didn't expect! The car hire was straight forward and getting it back to the airport was well-signposted.

My husband and I were impressed by how professional you have all been and also with the level of communication. When we had a query or, on the rare occasion a problem, it was promptly sorted out. We will certainly think of using you again and will recommend you to family and friends. Once again, a huge thanks from both of us. If you get the chance to go to Canada we really recommend it, the Rockies are spectacular!

 AW & SW       Canada : Canadian Rockies       August 2017

Chicago & Michigan Twin Centre - July 2017

I wanted to write and thank you for all the hard work you did pulling my holiday together earlier this year. We returned to the UK this weekend having had a fantastic time, a real trip of a lifetime, all of the arrangements you made went so well, the hotels were all lovely.

Your patience in listening to my requirements and the work you put in to meet them are greatly appreciated. 

 CM & DR       USA : Chicago Michigan       July 2017

Route 66 & Highway 1 Road Trip - July 2017

We had a fantastic time! The hotels you selected were amazing. The feature ones were very different. Wigwam, although more basic, was definitely worth staying at. We were both impressed with all your choices and would recommend the same itinerary to anyone doing a Route 66 trip.

 SW & JW       USA : Route 66 & Highway 1       July 2017

Route 66 Holiday - July 2017

Just wanted to drop you a line after our fantastic holiday. Thank you all for your help in making our Route 66 / 50th Birthday trip and wonderful success.

You were all incredible helpful and knowledgeable and made everything easy for us. 

We have so many pictures and memories. An amazing trip and would recommend to anyone!

 AB & GR       USA : Route 66       July 2017

Peru - June 2017

We are safely back from Peru and our minds have been blown by this amazing country. Despite our fatigue every part of the journey brought us such extraordinary places to see that it is only now that we need to take time to recover and appreciate all that we have seen.

 KJ & DJ       Peru       June 2017

Vienna Opera Break - June 2017

What a superb holiday! We thoroughly enjoyed every moment and would like to say a huge thank you for all your assistance in helping to co-ordinate it and the booking of flights, hotel and the opera.

Everything was just as we hoped - Austrian Airlines is very efficient and comfortable, transportation to / from the airport very punctual and smooth, an excellent hotel recommendation (Royal Hotel) - superb central location, very comfortable rooms and two very good restaurants we would not hesitate to recommend in their own right, and our seats at the opera could not have been better!!

Many thanks once again for such a friendly and professional service and excellent support. 

 CH       Austria : Vienna       June 2017

Southern and Central India - May 2017

We have arrived back in the UK very sad to leave India. The whole trip was fantastic, interesting and brilliantly organised. All the tour guides, drivers and hosts were superb and your selection of trips excellent. We are now determined to return to India with your help.

 KH & KH       Southern and Central India       May 2017

North India - May 2017

We wanted to let you know that we had a holiday of a lifetime in part due to Mr Krishan and all your wonderful staff. The best part of the whole trip was the drive from Agra to Jaipur. Mr Krishan showed us and told us things no ordinary tour guide could begin to know. We have fallen in love with India and it's wonderful people. Every part of our trip was special. Vivek looked after us and spoke to us on the phone too just to check we were happy. I cannot thank you enough for everything.

 LF       North India       May 2017

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Head Office: 8-9 Orchard Business Centre, North Farm Road, Royal Tunbridge Wells Kent, TN2 3XF

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